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Aman a degree holder in Entrepreneurship came to know about Piplantri Village located in Rajasthan, where in 2006 an initiative was started, in which 111 trees are planted every time a girl child is born.

To keep termites away from the trees the villagers have planted 2.5 million Aloe Vera plants around the trees. This has turned the village into an oasis, as the planting of trees led to higher water levels.

Aman decided to visit the village to start a business unit, for the processing and marketing of Aloe Vera into juices, gels and other products.

However, on visiting the village Aman found that the villagers were suffering exploitation at the hands of local merchants who were engaged in unscrupulous, exploitative trade practices like hoarding and black marketing of food products and also selling unsafe, adulterated products to the villagers.

After looking at their plight instead of a business organisation he decided to set up an organisation for the protection and promotion of the consumer interest of the villagers.

State the functions that the organisation established by Aman will be performing. (Any six points.)

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Functions of an NGO (Consumer Organisation):

i. Educating the villagers/general public about consumer rights by organising training programmes, seminars and workshops.

ii. Publishing periodicals and other publications to impart knowledge about consumer problems, reliefs available and other matters of interest.

iii. Carrying out comparative testing of consumer products in accredited laboratories to test relative qualities of competing brands and publishing the test results for the benefit of consumers.

iv. Encouraging consumers to strongly protest and take an action against exploitative and unfair trade practices of sellers.

v. Providing legal assistance to consumers by way of providing aid, legal advice etc, in seeking legal remedy.

vi. Filing complaints in consumer courts on behalf of consumers.

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