Question

Explain the following rights of consumers:

i. Rights to be informed;

ii. Right to safety.

Answer 1

i. Right to be informed: Consumer has also the right that he should be provided all the information on the basis of which he decides to buy goods or services. Such information relate to quality, purity, potency, standard, date of manufacture, method of use, etc. of the commodity.

ii. Right to safety: It is the right to safety against such goods and services as are hazardous to health, life and property of the consumer. For example, spurious and sub-standard drugs.