These non-government consumer organisations perform the following functions:
i. Accelerating Consumer Awareness/Educating Consumers: The first priority of consumer organisation is to accelerate consumer awareness towards their rights. To accomplish this task following efforts are made:
a. To publish brochures, journals and monographs.
b. To arrange conferences, seminars and workshops.
ii. Collecting Data on Different Products and Testing them: These organisations collect samples of different products from time to time and test them. After that the results of tests are declared to public. In this way, these organisations provide prior information to consumers about the authenticity of product and protects them.
iii. Filing Suit on behalf of Consumers: Whenever a consumer fails to raise his voice of protection regarding his complaints, these consumers’ organisations come to his rescue and file a case in the court. They also run voluntary complaint centres for the guidance of consumers.