i. Coverage of Items: This Act is applicable on all the products and services, until or unless any product or service is especially debarred out of the scope of this Act by the Central Government.
ii. Coverage of Sectors: This Act is applicable to all the areas whether private, public or cooperative.
iii. Compensatory Nature of Provisions: Many Acts have been passed for the help of consumers. Consumers enjoy the benefits of these Acts but if a consumer wishes the Consumer Protection Act can provide extra help. As a result the nature of provisions of this Act is compensating for the loss or providing extra help. Consumer is totally free to enjoy the benefits provided in the Act.
