Role of Consumer Organisations and Nongovernmental Organizations (NGOs.)
1. Educating the general public about consumer rights by organising training programmes, seminars and workshops.
2. Publishing periodicals and other publications.
3. Collecting various samples of different goods and testing their quality.
4. Encouraging consumers to protest against exploitative and unfair trade practices of sellers.
5. Providing legal assistance to consumers by way of providing aid, legal advice, etc.
6. Filing complaints in appropriate consumer courts on behalf of the consumers.
7. Encouraging consumers to boycott defective goods.
8. Encouraging the consumers to purchase consumer friendly products.
9. Taking an initiative in ling cases in consumer courts in the interest of the general public.