Question

In a classroom discussion Vinod argues that Consumers have no right while purchasing or using a product.

1. Do you agree? 

2. Explain various rights of consumers.

Answer 1

Consumer Rights: 

1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life and health. 

2. Right to be Informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. 

3. Right to Choose: The consumer has the freedom to choose from a variety of products at competitive prices. 

4. Right to be Heard: The consumer has a right to le a complaint and to be heard in case of dissatisfaction with goods or services.

5. Right to seek Redressal: The consumer has a right to get relief in case the product or service falls short of his expectations.

6. Right to Consumer Education: The consumer must be educated about the rights and remedies available under different laws.