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Dearest Ratna,
I want to thank you for all the valuable suggestions and advice you gave me. As a young girl, I did not know much about the importance of listening to others. When I saw you listening to people every day after lunch, I used to wonder why you were wasting your time listening to the trouble of others. Do you remember me asking you that question?
And then you told me “We are given two ears to listen.” It was a great answer. You further told me that even by listening to the problems of people you are helping them because they feel relieved by telling what they feel in their mind to some sympathetic listener.
Now I am running a big business and I have seen how helpful your suggestions had been. I too now practise what you taught me – to listen to people without prejudice or judgment. I have found it a good thing, both for me as well as the person to whom I listen.
Thank you, Ratna. Thank you very much. Please do keep in touch! Sudha Murty