- Charging excess prices
- Selling low quality products
- Adulteration
- Manipulation in weights and measures
- Delay in making services available
- Unsatisfactory after sale services
In circumstances in which the consumers are not satisfied with the dealings of the producers and distributors, they can approach the consumer courts which are mechanisms for helping them as per the law. Consumer courts play an important role in ensuring justice to the consumers. They settle consumer disputes by various means including ensuring compensation for the consumers. The consumer courts are able to create confidence in the consumers and bring about a qualitative change in their lives. So they are called the guardians of the rights of consumers.
