Difference between Departmental Store and Chain Store are as follows-
1. Nature of Goods Dealt with
A Departmental Store deals with a large number of goods in a large variety.
Multiple shops or chain stores deal in the goods of one manufacturer only.
2. Prices of Goods
Prices of goods are generally higher than market prices at departmental stores.
Prices of goods are kept comparatively low at chain stores or multiple shops.
3. Credit Facility
A Departmental Store sells goods both for cash and credit.
Chain stores sale only on cash payment.
4. The Facility of Home Delivery
A Departmental store sometimes provides the facility of home delivery.
Chain stores do not provide the facility of home delivery.
5. Other Facilities to Customers
Many other facilities are also provided to customers by a Departmental Store, like postage and telegram, telephone, restaurant, toilet, etc.
No such facility is provided by chain stores or multiple shops.
6. Location
A Departmental Store is located at Central Place of a city.
Chain stores located at various places and or various cities of the country.
7. Utility
Departmental Store is considered to be useful only for rich people.
Chain stores for multiple to be useful both for poor people and the middle class.
8. Risk
departmental store involves higher risk.
multiple store involves a lesser risk.
9. Purchase of Goods
Every department is independent in making its purchases.
All the stores are supplied with goods from the central office.
10. Decoration and Display
Decoration and display of All the departments are different decoration.
Decoration and display of all the chain stores are exactly similar.
11. Main Object
The main object of a Departmental Store is to make all the goods of daily use available under one roof.
The main object of multiple shops or chain stores is to distribute the goods of a manufacturer at all the places.
