Express checkout-It is speedy checkout system followed by front office staff and it is also a facility given to the guest who avoid physically going to cashier’s desk at the time of their checkout for saving time.
The guest will be given express checkout form in the morning of his/her date of departure.
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The guest will sign the ECO form and authorize the hotel to charge the outstanding balance to his credit
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Guest can leave the hotel without having to wait or go through the standard checkout procedure.
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The front office cashier prepares the final bill of the guest and
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The hotel sends the signed copy of ECO form and the charge slip to credit card company for the payment of guest bill.
Advantages:
1. The guest need not come to reception counter. Guest can checkout directly from room itself.
2. Cashier can work efficiently to reduce guest crowd during morning time checkout.
3. Guest need not wait in long queue foe bill settlement,
4. Very professional method of handling guest checkout and it also saves time of the guest and hotel satff.