(i) For the efficient working of the company, the Board of directors is assisted by many persons known as key managerial personnel.
(ii) The secretary handles the office administration on behalf of the employer. He assists in making plans, execution of plans, supervision, etc.
(iii) A secretary appointed by an institution or organization is called an Institutional secretary.
E.g. Secretary of Non-profit association, or Cooperative society or Joint Stock Company, or Government Department.
(iv) The department working under the various ministers of the State and Central Government is called as Government Department.
(v) It means showing politeness and kindness while dealing with people, which creates positive impressions about the employer and the organization.
