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Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.

OR

 Enumerate any five responsibilities of a Consumer Protection Act, 2019.

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Rights of a Consumer under the Consumer Protection Act, 2019 :

1. Right to safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. 

2. Right to be informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. 

3. Right to be assured: The consumer has the freedom to assess a variety of products at competitive prices. 

4. Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.

5. Right to seek redressal: The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectation. 

6. Right to consumer education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life.

OR

Responsibilities of a Consumer under the Consumer Protection Act, 2019 :

 1. Be aware of various goods and services available in the market so that an intelligent and wise choice can be made. 

2. Buy only standardised goods as they provide quality assurance.

3. Learn about the risks associated with products and services, follow manufacturer's instructions and use the products safely. 

4. Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc. 

5. Assert yourself to ensure that you get a fair deal. 

6. Be honest in your dealings. Choose only from legal goods and services and discourage unscrupulous practices. 

7. Ask for a cash memo on purchase of goods or services. 

8. File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed.

9. Form consumer societies which would play an active part in educating consumers and safeguarding their interests.

10. Respect the environment.

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