Correct Answer - Option 4 : Reflecting and clarifying
Concept:-
Following are Non-therapeutic Communication Techniques which means "Blocks" to the communication of feelings and ideas
- Arguing and judgmental responses
- Closed-ended questions
- Advice giving
The above techniques should be avoided in therapeutic communication.
Use therapeutic communication techniques to encourage the expression of feelings and thoughts.
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Reflecting - Throwing back the patient's statement in the form of a question helps the patient identify feelings.
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Clarifying - Asking the patient to recount, elaborate, or give examples of thoughts or feelings to get an explanation of what is unclear.
