Question

_______ teams are employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
1. Work-related
2. Problem-solving
3. Cross-functional
4. Self-managed

Answer 1

Correct Answer - Option 3 : Cross-functional

The correct answer is Cross-functional.

• Cross-functional teams
  • It is a group consisting of people from different functional areas of the company – for example, marketing, product, sales, and customer success.
  • These can be working groups, where each member belongs to their functional team as well as the cross-functional team, or they can be the primary structure of your organization.
  • Cross-functional teams are employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task. Hence, Option 3 is correct.
  • Cross-functional teams are growing in popularity because of an increased demand from customers to provide a consistently personalized, high-touch customer experience. Some of the benefits of cross-functional teams include:
  • It improved coordination across functional areas
  • It increased innovation in product and process
  • It reduced cycle times for key customer touchpoints

Work-related Behavior	It is the behaviour one uses in employment and is normally more formal than other types of human behaviour.
Problem-solving	is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.
Self-managed	A self-managed work team is a small group of employees who take full responsibility for delivering a service or product through peer collaboration without a manager's guidance.