Question

Which of the following is an advantage of customer care services?
1. Increases customer revenue.
2. Helps in interrogating customers and changing their preferences.
3. Helps in inducing ideas for a product in the mind of the customer.
4. Helps in knowing the personal life of the customer.

Answer 1

Correct Answer - Option 1 : Increases customer revenue.

The correct answer is Increases customer revenue.

Following is the benefits of customer care services:

• Enthusiastic customer loyalty
• Enhanced brand cohesion
• A positive reputation
• Increased profits and customer revenues
• Better internal organization
• Greater employee motivation and satisfaction

CUSTOMER SERVICE IS GOOD FOR CUSTOMERS AND BUSINESS

• There are many benefits of customer service across an entire company.
• From increased consumer loyalty to better internal communication, companies cannot afford to not focus on delivering a superior experience.
• Customer service is foundational for delivering enhanced value to people and communities. Without it, a company cannot thrive.