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Directions: Fill in the blank with the most suitable choice.

While writing an apology letter, one should focus primarily on _______.


1. the problem itself
2. compensation
3. rectification of the problem
4. font of the letter

1 Answer

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Best answer
Correct Answer - Option 3 : rectification of the problem

The correct answer is the rectification of the problem.

  • In the writing of an apology letter, concentrate on rectification of the problem.
  • Your apology should be brief and to the point.
  • Your reputation as a trustworthy customer and credit risk may be in question, so your immediate and thorough attention to the matter is important.
  • Focus on your actions to correct the problem and offer assurance it won't happen again.

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