Question

Consider the following statements regarding major function/functions of communication within a group or organization,

1. It acts of control member behaviour.

2. It fosters motivation

3. It provides emotional feelings

4. It facilitates decision making

Select the correct answer using the codes given below

1. 3 only
2. 2, 3 and 4
3. 2 and 3
4. 1, 2, 3, and 4

Answer 1

Correct Answer - Option 4 : 1, 2, 3, and 4

The correct answer is 1,2,3, and 4

• Communication within an organization or group is an interaction between three or more people, who are communicating face to face or through some other means to achieve a common goal.
• This communication is not done to know about each other, rather it seeks to solve a problem.
• Goal attainment is another important aspect of group communication.

•  Functions of Group or Organization Communication:
  • Communication within a group acts as control member behavior.
    • For example, An employee in an organization tries to impress his/her boss by working extra time. Other employees in the organization might make fun of him and will informally control his/her behavior.
  • Communication fosters motivation:
    • It means from time to time, the employee must be given feedback about what they must do? how this work can be improved? or how well they are doing?.
    • This way the employees feel motivated and work with more dedication in achieving organizational goals.
  • Communication provides emotional feelings:
    • It means that members of the group show their happiness and sadness by way of communication to others.
    • An organization must have a proper way of communication with its employees.
    • It attracts fulfillment of social needs.
  • Communication facilitates decision making:
    • Timely communication of information regarding the company's progress, competitions, market development, new technologies, etc. to employees or groups helps in avoiding future losses.
    • It is the responsibility of organizations to keep informed their employees.
    • The information helps in taking accurate and fast decisions.

• All four functions of group communication are required for proper functioning in the organization.
• Without them, the organizational cycle will stop operating well.