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The key element for effective interpersonal communication is
1. Abstraction
2. De-sensitization
3. Active listening
4. Ego-centric reinforcement

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Correct Answer - Option 3 : Active listening

The correct answer is Active listening.

  • Interpersonal communication is the process of exchange of information, ideas and feelings between two or more people through verbal or non-verbal methods.
  • It often includes a face-to-face exchange of information, in a form of voice, facial expressions, body language and gestures.
  • The level of one’s interpersonal communication skills is measured through the effectiveness of transferring messages to others.
  • Active listening is fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker.
  • Active is the most fundamental component of interpersonal communication skills.
  • This is where you make a conscious effort to hear not only the words that another person is saying but, more importantly, the complete message being communicated.
  • While listening actively, you tend to use gesture and modify facial expression with each new information. It is a good habit to respect and acknowledge what the other person is saying.

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