Question

Which of the following is NOT an interpersonal barrier in organizational communication?
1. Ethnocentrism
2. Semantics
3. Ingratiation
4. Impression management

Answer 1

Correct Answer - Option 1 : Ethnocentrism

The correct answer is Ethnocentrism.

• Ethnocentrism
  • It is the term anthropologists use to describe the opinion that one's own way of life is natural or correct.
  • It is perceiving one's own cultural beliefs and customs as superior to those of other people.
• Semantics
  • It is the branch of linguistics and logic concerned with meaning.
  • Semantic barriers to communication are the symbolic obstacles that distort the sent message in some other way than intended, making the message difficult to understand.
  • Wrong grammar and words can change the meaning of the information and act as a barrier in organisational communication.
• Ingratiation
  • It is a psychological technique in which an individual attempt to influence another person by becoming more likeable to their target.
  • It involves flattery, praise, and just generally trying to be likeable.
  • It is thought that employees want to be liked by their supervisor at a personal level and hence can modify the information.
• Impression management
  • It is a conscious or subconscious process in which people attempt to influence the perceptions of other people about a person, object or event by regulating and controlling information in social interaction.
  • This is also a barrier in organizational communication.
• Amongst the given option, Ethnocentrism is not ​an interpersonal barrier in organizational communication. It is not creating any hindrance while communicating one piece of information to others.