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Which of the following is not the right of the consumer to be protected as mentioned under the Consumer Protection Act, 1986?
1. Right to Consumer Education
2. The right to be informed about quality and purity of the goods sold
3. The right to seek redressal against unfair trade practice and unscrupulous exploitation of consumer
4. Right to get branded goods at low price in the nearby shop

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Correct Answer - Option 4 : Right to get branded goods at low price in the nearby shop

Consumer Protection has a wide agenda.

  • It not only includes educating consumers about their rights and responsibilities but also helps in getting their grievances redressed.
  • It not only requires judicial machinery for protecting the interests of consumers but also requires the consumers to get together and form themselves into consumer associations for the protection and promotion of their interests. 

The Consumer Protection Act provides for six rights of consumers. The consumer protection councils set up under the Act are intended to promote and protect the various rights of consumers. These rights include the following:

  • Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life and health.
  • Right to be Informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc.
  • Right to Choose: The consumer has the freedom to choose from a variety of products at competitive prices.
  • Right to be Heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or service.
  • Right to seek Redressal: The consumer has a right to get relief in case the product or service falls short of his expectations.
  • Right to Consumer Education: The consumer has a right to acquire knowledge and to be a well-informed consumer throughout life.

From the above, we can say that the Right to get branded goods at low prices in the nearby shop is not the right of the consumer to be protected as mentioned under the Consumer Protection Act, 1986.

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