Number of good pens = 132
Number of defective pens = 12
Total number of pens = 132 + 12 = 144
∴ Total number of outcomes in taking a pen at random = 144.
No. of favourable outcomes in taking a good pen = 132.
∴ Probability of taking a good pen
= \(\frac{No.\,of\,favourable\,outcomes}{Total\,no.\,of\,outcomes}\)
= \(\frac{132}{144}=\frac{11}{12}\)