Legal measures taken by the government to empower consumers in India are plenty.
(i) First and foremost is the COPRA that came into existence in 1986.
(ii) Then, in October 2005, the Right to Information Act was passed, ensuring citizens all information about the functioning of government departments.
(iii) Also, under COPRA, a consumer can appeal in state and national courts, if his case has been dismissed at the district level. Thus, consumers have the right to represent themselves in consumer courts now.
