(i) Rights of a Consumer:
- Safety,
- Information
- Choice
- Repre-sentation
- Redressal and
- Consumer Education.
United Nations Organization (UNO) has issued a directive recommending two more rights for the consumers. They are:
- Basic Needs and
- Hygienic Environment.
(ii) Responsibilities of a Consumer:
- Conscipus Use of Rights
- Beware of Misleading Advertisement
- Care during Purchases
- Solicit for a Bill,
- Solicit a High Quality
- Registration of Genuine Complaint
- Spread of Consumerism
- Environment Protection and
- No Involvement in Unethical Activities.
