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in Home Science by (53.1k points)

Your father has purchased a faulty room heater from a shop. Shopkeeper refused to exchange it. He does not know the procedure to file complaint. Explain him the procedure to file the complaint in consumer protection forum. 

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Procedure to file a complaint in consumer protection forum -:

a. Identify the jurisdiction of the forum- District ,State or National level

b. File the complaint before 2 years

c.  Fill in prescribed format, state the facts and specify the compensation or relief

d.  Attach bills , copy of registered Affidavit , court fees and affidavit stating the contents are true

e.  Submit the complaint in consumer court. A copy of complaint is sent to opposite party and court directs the opposing the party to reply within 30-45 days

f.  Court final order sent to all the parties by registered part 

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