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How does ‘Right to be Informed’ help consumers? Explain with an example.

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According to this right, every consumer has the right to be informed about the particulars of goods and services that they purchase. It is mandatory for the producers to provide complete information regarding their ingredients, date of manufacture, expiry date etc. to the consumers.

The details given on the packet help the consumers in many ways. Some of them are: 

  • If a consumer buys a product and finds it defective within the expiry period, he can ask for its replacement. 
  • It someone sells the good at more than the printed price on the packet, then a consumer can protest and ask for an explanation.
  • On medicines, directions for proper use, warnings and information relating to side effects and risks associated with usage are printed so that the consumers can take precautions accordingly.

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