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‘F’ limited was engaged in the business of food processing and selling its products under a popular brand. Lately the business was expanding due to good quality and reasonable prices. Also with more people working the market for processed food was increasing. New players were also coming to cash in on the new trend. In order to keep its market share in the short run the company directed its existing workforce to work overtime.

But this resulted in many problems. Due to increased pressure of work, the efficiency of the workers declined. Sometimes the subordinates had to work for more than one superior resulting in declining efficiency. The divisions that were previously working on one product were also made to work on two or more products. This resulted in a lot of overlapping and wastage. The workers were becoming undisciplined.

The spirit of teamwork, which had characterised the company previously, was beginning to wane. Workers were feeling cheated and initiative was declining. The quality of the products was beginning to decline and market share was on the verge of decrease. Actually the company had implemented changes without creating the required infrastructure.

What steps should the company management take in relation to the above principles to restore the company to its past glory?

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Best answer

Following steps should be taken by the company to retain its past glory 

a. Work should be divided into small tasks and distributed among the employees as per their specialisation. 

b. There should be one boss. 

c. Functions should be performed under one head or one plan. 

d. Formalised control should be maintained. 

e. Proper remuneration and Impressive Incentives should be given 

f. Hierarchical communication pattern is to be followed 

g. Suggestions and feedback should be taken from the employees. 

h. Maintain high morale among employees

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