Main features of the Consumer Protection Act are:
1. The main objective of this act is to provide protection to the consumers against adulterated/defective goods, unsatisfactory or defective services and unfair trade practices.
2. This act is applicable equally in the whole of country excluding the state of Jammu and Kashmir.
3. It covers all the goods and services except the goods and services specified by the central government.
4. It is the novel and progressive social welfare law.
5. This act has strengthened the consumer movement.
6. It is the only law linked directly with the market and is fit enough to resolve the grievances related to it. Its various provisions are highly comprehensive and effective.
