Duties of a Consumer are:
1. Knowledge of goods and services before purchase.
2. Check for markings on the package or packed goods for name of a good, ingredients, name and address of the manufactures, quality, standards, specification, batch number, packing and expiry dates etc.
3. Priority for goods bearing ISI, AG Mark, F.P.O.
4. To be assured about weights, measurements, quantity in grams, metres, centimetres, litres etc.
5. To be assured about the price marked on the product (M.R.P) or specified by the government.
6. Knowing about terms of guarantee and warranty and check for the advertised features of the product.
7. Getting cash memo/Voucher on cash purchase. If the trader refuses to give cash memo or the cash memo bears- ‘Sold goods will not be returned or changed, the consumer should let the trader know that it is against the law.
8. Knowing of the rules and regulations framed by the government for the consumer protection.
9. Keeping informed self, family members and the society about the information from the consumer organizations and Protection councils from time to time.
10. Raising voice against exploitation and injustice in the society, conveying the same to the consumer organisation, and filing complaint with the specified officer or authority.
