Five basic responsibilities of a consumer or pilferage:
Use the product as instructed. For this, one has to read the instructions given in the manual or on the label carefully. Carelessness or ignorance can be dangerous to consumers, for which the manufacturer/seller is not responsible.
The proof of purchase and cash memo or invoice should be safely retained to make a claim on the seller/manufacturer.
The claim can be made only for the product and service in warranty or guarantee period. Unreasonable claims should be avoided by the consumer.
The bank account details should be kept confidential by all consumers.
Any unauthorized transactions should be immediately reported to the bank and police.