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Explain the role of consumers in Consumer Protection.

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Consumers have to be vigilant and organize themselves into a movement for concerned action. 

Activation of Consumer Action Councils:

1. Consumer action councils established at village levels should educate consumers. 

2. Consumer protection agencies should take necessary steps to investigate consumer complaints and grievances. 

3. Voluntary consumer groups should provide information so as to educate consumers. 

4. Consumer cooperatives need to be strengthened.

5. Consumer groups should contact the legislators to raise the consumer issue in Assembly and Parliament. 

6. There should be testing laboratories at each district to test the purity of goods.

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