Each and every consumer should know the rights and duties of consumers, according to the consumer protection Act – 1986. In this case, the manufacturer refused to repair and service the fridge, though there is a warranty period. So my suggestion is that the consumer Mr. Narasimachary can contact the manufacturer again to repair the fridge. If he refuses, Mr. Narasimachary can file a case in the consumer court according to the Act 1986. For proceeding to the case, the consumer has to make ready the cash bill, invoice and warranty card of the fridge.
