Question

During season sale your brother wants to buy geyser on discounted price. Explain him four each responsibilities and rights of consumer in this context. Also tell him about two features of consumer protection act.

Answer 1

Four responsibilities of consumer are-

1. Survey the market before buying 
2. Should read all information given on label, leaflet etc before purchasing 
3. Should buy only what is needed 
4. They should read and understand all terms and conditions , especially the fine print before signing any document.( LIC, credit card) 
5. Buy goods with only genuine standard marks. 
6. Should take bill after paying taxes and file 

Four rights of consumer are-

1. Right to Safety-To demand safe products and be protected against all the harmful products 
2. Right to Choose-To choose from variety of goods 
3. Right to Seek Redressal-To seek justice incase of cheating
4. Right to be Informed-To demand information regarding products

Two features of consumer protection act are-

1. It includes both goods and services. 
2. Nominal fees for filing before the courts 
3. Timely redressal