Traditional vs E-Commerce:
Traditional Commerce:
1. Traditional commerce is buying or selling of products and services physically.
2. Customer can easily identify, authenticate and talk to the merchant.
3. Physical stores are not feasible to be open all the time.
4. Products can be inspected physically before purchase.
5. Scope of business is limited to particular area.
6. Resource focus Supply side.
7. Business Relationship is Linear.
8. Marketing is one way marketing.
9. Payment is made by cash, cheque, cards etc.
10. Most goods are delivered instantly.
E-Commerce:
1. E-Commerce carries out commercial transactions electronically on the Internet.
2. Neither customer nor merchant see the other.
3. It is always available on all time and all days of the year.
4. Products can’t be inspected physically before purchase.
5. Scope of business is global. Vendors can expand their business Worldwide.
6. Resource focus Demand side.
7. Business Relationship is End-to-end.
8. One-to-one marketing.
9. Payment system is mostly credit card and through fund transfer.
10. It takes time to transport goods.
