Question

This is the last step in the process of controlling.
(a) Analysing deviations
(b) Taking corrective action
(c) Setting performance standard
(d) Measurement of performance.
A. (a) Analysing deviations
B. (b) Taking corrective action
C. (c) Setting performance standard
D. (d) Measurement of performance.

Answer 1

Correct Answer - (b) Taking corrective action
The final phase of controlling process occurs when managers must decide action to take to correct performance when deviations occur. Corrective action depends on the discovery of deviations and the ability to take necessary action. Often the real cause of deviation must be found before corrective action can be taken.