Conflict is a process in which either an individual or a group perceives that others have opposing interests, and both try to contradict each other; intense feeling of We and they.
Major reasons of conflict: lack of communication; relative deprivation; believe in the superiority of ones party over the other; feeling of being poorly regarded by others; Desire for retaliation; biased perception; people in a group are more aggressive; perceived inequity.
Resolution of conflict: Introduction of super ordinate goals; Altering perception Redrawing group boundaries; Increasing intergroup contacts; Negotiations; Structural solutions; Respect for other group norms.
