1. Dr. Tanmay, a senior cardiothoracic surgeon is concerned about depleting health index in India. Being a CMO (Chief Medical Officer) of Government Hospital, he is given the responsibility to probe into the situation by health ministry. One of the major reasons found in his survey was aerated drinks and fast food consumption by youth under compulsion. Hospital authorities were instructed to guide some segments of hotel industry to prepare zero-oil food with all basic nutrients required by body. The concept was unique within itself and was appreciated by health-conscious people. Only selected restaurant's outlets were called for need based training. In this process first approach was to eliminate unnecessary items from menu card and add calorie value as well as precautions if any along with the price. Next standard time for processing the order was fixed to avoid waiting time. Movement of waiters, cook and other staff was closely monitored. Within 6 months the concept gained momentum in market. Identify by quoting lines the following :
a. Concerned principle and the technique of scientific management.
b. The benefit of this environmental survey.
c. Identify the level at which Dr. Tanmay is serving and which objective of hospital is satisfied by this act.
