Question

Umang Gupta is the Managing Director of Denver Ltd. The company had established a good name for itself and had been doing well. It was known for timely completion of orders. The Production Manager, Ms Kanta was efficiently handling the processing of orders and had a team of fourteen motivated employees working under her. Everything was going on well. Unfortunately she met with an accident. Umang knew that in the absence of Ms Kanta, the company may not be able to meet the deadlines. He also knew that not meeting the deadlines may lead to customer dissatisfaction with the risk of loss of business and goodwill. So, he had a meeting with his employees in which accurate and speedy processing of orders was planned. Everybody agreed to work as team because the behaviour of Umang Gupta was positive towards the employees of the organisation. Hence everyone put in extra time and efforts and the targets were met on time.

Not only this, Umang visited Ms Kanta and advised her to take sufficient rest. 

Identify the leadership style of Umang Gupta and explain it with the help of a diagram.

Answer 1

The leadership style of Umang Gupta is a democratic leadership style. 

1. Subordinates are involved in decision-making. 

2. There is two-way communication i.e., interchange of ideas between leader and followers. The leader keeps the group informed about matters affecting them and listens to suggestions, grievances and opinions of his subordinates. 

3. It inspires confidence and motivation among followers. 

Following is the diagram depicting democratic leadership style :

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