Consumer exploitation can be exploited through the purchase of goods and exploitation during the consumption of services. It can be though improper weighing, impurity, adulteration, deliberate hiding of facts, creating artificial shortages and excess in the market or through physical, mental and intellectual damages.
To prevent the exploitation faced by the consumers in the market, the Consumers Protection Act was enacted in 1986. The act was enacted to protect the interests of the consumers give them the right to be protected against various exploitations faced by them. It enabled the establishments of various consumer councils and other legislatures for protecting their interests.
The consumers are being benefited by the consumer rights are:
- Prevents exploitation against consumers
- The commodities can be afforded by the reasonable price
- The consumer is given a platform to seek the Redressal if the commodity has any negative impact in life.