Right to Seek Redressal:
(i) The consumer has a right to get relief in case the product or service falls short of his expectations.
(ii) The Consumer Protection Act provides relief to customers such as replacement of product, removal of defect in the product, compensation for any loss or injury suffered by the consumer.
Right to Consumer Education:
(i) The consumer has the right to acquire knowledge and to be a well informed consumer.
(iii) He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations.
