Identify the statements which indicate the needed actions for a change process of an organization.
a) the organization must go through an "Unfreezing"
b) Anxiety one - fear of change should be decreased
c) Anxiety two - fear of not changing must be increased
d) Adoption of any innovative procedure leading to trial
e) Discussion based on the analysis of forces - restraing and driving
Choose the correct answer from the options given below:
1. a, c and d
2. b, d and e
3. c, d and e
4. a, b and c