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Identify the statements which indicate the needed actions for a change process of an organization.

a) the organization must go through an "Unfreezing"

b) Anxiety one - fear of change should be decreased

c) Anxiety two - fear of not changing must be increased

d) Adoption of any innovative procedure leading to trial

e) Discussion based on the analysis of forces - restraing and driving

Choose the correct answer from the options given below:


1. a, c and d
2. b, d and e
3. c, d and e
4. a, b and c

1 Answer

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Correct Answer - Option 4 : a, b and c

6 Steps to Effective Organizational Change

  • Clearly define the change - It’s one thing to articulate the change required and entirely another to conduct a critical review against organizational objectives and performance goals.
  • Determine impacts and those affected- After knowing exactly what one wishes to achieve and why you should then determine the impacts of the change at various organizational levels. 
  • Develop a communication strategy- communicate the change to Determine the most effective means of communication for the group or individual that will bring them on board and decrease anxiety around the change 
  • Provide effective training- training, structured or informal, to teach the skills and knowledge required to operate efficiently as the change is rolled out. 
  • Implement a support structure- Providing a support structure is essential to assist employees to emotionally and practically adjust to the change and to build the proficiency of behaviors.
  • Measure the change process- Throughout the change management process, a structure should be put in place to measure the impact of the changes 

Therefore, the following indicates the needed actions for a change process of an organization:

  • The organization must go through an "Unfreezing"
  • Anxiety one - fear of change should be decreased
  • Anxiety two - fear of not changing must be increased

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