Question

You mother purchased a double door refrigerator online (internet). She found some problem with the functioning of the refrigerator, Company refused to change it. Explain her the procedure to file a complaint in Consumer Court.

Answer 1

Format/ Procedure to file complaint in Consumer Forum: 

i. Complaint to be filled on a plain paper before 2 years. 

ii. Stamp paper is not required for declaration. 

iii. Send notice to opposite party. 

iv. Fill the prescribed from. 

v. State the facts related to complaint. 

vi. Specify compensation. 

vii. Attach bills, court fees and AD and submit to court as per compensation. 

viii. Court’s final order will be sent