Question

As the Manager of a company, write a letter of complaint to XYZ Furniture Ltd., for having delivered some chairs in a broken condition and asking them for replacement of the broken chairs.

Answer 1

XYZ Furniture Ltd.

8 March 2017

Dear sir,

I am the manager of a company. On the behalf of the company, I feel very regret to inform you that the some chairs delivered by your company i.e., XYZ Furniture Ltd. on 2nd March 2017, has been received in an entirely in a broken condition. Will you, therefore, look into the matter and send us a fresh pieces of chairs. On receipt of these goods, we shall return this chairs in a broken conditions to you. The cost incurred in returning the damaged goods will be borne by you. 

Please replace the goods urgently. 

An early reply is awaited.