Functions of an NGO: /Consumer organisation:
(i) Educating the villagers/general public about the consumer rights by organising training, programmes, seminars and workshops.
(ii) Publishing periodicals and other publications to impart knowledge about consumer problems, reliefs available and other matters of interest.
(iii) Carrying out comparative testing of the consumer products in accredited laboratories to test relative qualities of competing brands and publishing the test results for the benefit of the consumers.
(iv) Encouraging consumers to strongly protest and take an action against exploitative and unfair trade practices of sellers.
(v) Providing legal assistance to the consumers by way of providing aid, legal advice etc, in seeking the legal remedy.
(vi) Filing complaints in the consumer courts on behalf of the consumers.
(vii) Taking an initiative in filing cases in the consumer courts in the interest of the villagers/general public, not for any individual.